Sunday, November 12, 2006

Tech Notes: scanner software

Note to self: in case you ever need this again! (Can you tell I'm having a productive weekend?)

Thank you HP Support, for putting this out there so I could find it!


HP Scanjet Scanners - Resolving Internet Explorer Script Errors in Line 114

Symptom
An Internet Explorer Script Error in Line 114 displays when opening HP Director. This is caused when the file hpqdirec.exe is not properly registered with the System Registry.


Solution
Manually register the file, hpqdirec.exe, by following the directions below:
  1. Click the Start button, then select Run.
  2. In the Run box, type c:\program files\hewlett-packard\digital imaging\bin. Then click OK.
  3. Locate the file hpqdirec.exe in the opened folder. After verifying that the file is there, click the Start button, then select Run.
  4. In the Run box, type command. This will open the DOS command prompt.
  5. Type CD\ and press Enter.
  6. Type c:\progra~1\hewlet~1\digita~1\bin\hpqdirec.exe /RegServer and press Enter.

    NOTE: There is a space between "hpqdirec.exe" and "/RegServer"
  7. Close the Command prompt, and turn the computer off.
  8. Turn the computer on, and run HP Director. The program should open correctly.



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